Our perception of service:
Customers are our company's project attaches great importance to the service, which determines the focus of our development, in order to better serve our customers, our company focus on product performance and quality at the same time will focus on services, through continuous improvement of service quality, improve service details, deepen the service content, has now formed a complete set with its own characteristics of the service system, the whole system is divided into three stages of "pre-sale services, the sale of services and customer service service", and each stage is subdivided into several aspects and multiple links, so that each of our services are more accurate and more deepen. Our company's efforts and efforts in service have also been recognized and praised by the industry and the vast number of customers.
Pre sale service:
For our company, has been the sales link has not yet started, pre-sales services already in progress. We will pass through several aspects, accurate information professional project guidance, the effect of the product experience to provide pre-sales support, provides an effective way for customers to choose the best project implementation plan, the latest research results, the new leading products of information technology, the latest, timely, accurate and active transfer to our customers.
Sale service:
The whole sale service includes product design, product production, quality inspection, order tracking, cargo transportation and so on. The omission of each link may cause the whole process of cooperation is not smooth. The company after many years of accumulation and innovation, has now formed a unique management system, make each order and effectively ensure the product performance, product quality, delivery time and customer service rights etc..
After-sale service：
Our company has always been to customer service as a priority among priorities of service, we create a professional customer service team and customer service content: for the product, according to the project, according to the three aspects of the user, so that our each customer service tasks so that more accurate, more effective and more intimate
Customized service:
At present, our company has a wide range of products, providing customers with a range of products from front end to back end and solutions, which can meet the different needs of different customers. But in the use of different projects, customers sometimes have special requirements for the performance of products. According to the special needs of customers, we provide customized services for customers, according to customer requirements, in the product of high temperature resistance, drop test, high brightness and other specific functions, such as design and development.